Zenith Bank Plc has announced the successful completion of its Information Technology Infrastructure Upgrade, assuring customers of enhanced service delivery and an improved banking experience. The Group Managing Director/Chief Executive of Zenith Bank Plc, Dame Dr. Adaora Umeoji, expressed gratitude to customers for their patience during the IT infrastructure migration.
Dame Adaora Umeoji emphasized the bank's dedication to providing superior service: "We undertook such an extensive endeavor in order to better position Zenith Bank Plc for improved service delivery to all our valued customers and provide memorable banking experiences at all our touchpoints." She noted that the bank now boasts one of the best technology infrastructures in Nigeria's banking sector.
Zenith Bank continues to stand out in Nigeria's financial services industry through its innovative products and customer-centric approach. It has been recognized as a leader in digital solutions, ensuring convenience and security for transactions.
The bank's excellence is reflected in numerous awards, including being named the Number One Bank in Nigeria by Tier-1 Capital for 15 consecutive years by The Banker Magazine. Other accolades include Bank of the Year (Nigeria) by The Banker’s Awards for 2020 and 2022, Most Sustainable Bank (Nigeria) in 2023 and 2024 by International Banker Banking Awards, and Best Corporate Governance Bank (Nigeria) from 2022 to 2024 by World Finance Corporate Governance Awards.
Zenith Bank was also acknowledged as the Most Valuable Banking Brand in Nigeria by The Banker Magazine Top 500 Banking Brands for 2020 and 2021. It received multiple honors at BusinessDay Banks and Other Financial Institutions (BAFI) Awards, including Retail Bank of the Year from 2020 to 2022 and again in 2024.
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